Fake Important Security Alerts - SofTech Computer Repair in Prescott discusses how to deal with this popup message when using the internet

Have you ever been browsing the internet and get a message that says "your computer is infected" or "important security alert" message? These messages are actually fake notifications attempting to gain access to your computer or obtain your credit card information.

These alerts are shown in such a way as to trick the computer's user into thinking their computer has crashed or that a virus has been detected on the computer. It does this to try and scare the infected user into calling one of the listed numbers in order to receive support. In reality they will only be greeted with people who are trying to sell them unneeded support contracts and services.

What should you do if you see this warning?

First off, do not call any phone numbers on the screen, and do not enter any contact information into the popup.

Usually this popup comes as the result of browsing the internet and are simple javascript popup messages. Simply closing the browser window or pressing the "ESC" key on your keyboard will cause the message to disappear, however many times the popup usually returns shortly after if you remain on the web page.

How do you get the popup to go away?

We have seen this popup many times. The easiest way to escape this popup message trap is to hover your mouse pointer over the browser's close button, hit the "ESC" key on your keyboard, then quickly click the mouse button to close the browser.

This may take some practice, however this is the simplest and fast way to avert the announcing popup loop.

What if this does not work?

If the above mentioned steps above do not work, your computer could be infected by other malware. It is important to have your computer checked for malicious malware as soon as possible.

SofTech Computer Repair in Prescott is available to help you though this issue! Do you have persistent computer issues? Contact us today about our computer maintenance plan. Call us today, 928-443-8770 or learn more at http://www.softechcomputers.com/?p=15633795825629a4e400e05

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Ransomware, what is it? Tips to prevent this computer attack from Softech Computer Repair in Prescott

Ransomware is a type of malicious software, once installed on your computer, it blocks access to your files until a "ransom" is paid allowing you to regain access to your files. No one wants to find a message on their computer screen informing them that someone has control over their files and is requesting payment to unlock it. Unfortunately, simple ransomware may lock the system in a way which is not difficult for a knowledgeable person to reverse. More advanced malware encrypts the victim's files, making them inaccessible, and demands a ransom payment to decrypt them. Softech Computer Repair in Prescott brings you these tips to prevent a ransomware attack.

How should you protect yourself from Ransomware? We suggest:

• Installing an antivirus program and keep the updates current.
• Making sure your operating system software is automatically updated.
• You should not open attachments or emails from people you don't know or companies you have not done business with.
• Avoid clicking links in emails you receive. Open a browser and go to the website directly and login to see messages.
• Be sure your browser is secure by enabling smart screen (in Internet Explorer), and keep your web browser's pop-up blocker running.
• Backup your important files.

If you have been victim of Ransomware, now what?

There is no one-size-fits-all response if you have been victimized by ransomware. There is no guarantee that paying the ransom will give you access to your files again. Giving into demands could also make you a target for more malware.

You should seek the advice of a professional to limit data loss.

Also, once you have removed the ransomware infection from your computer, you can restore previous, unencrypted versions of your files using "version history".

For more tips on preventing malware, including ransomware infections, you should contact SofTech Computer Repair in Prescott! We would be happy to help you deal with all your computer issues, call 928-443-8770 or visit our website at http://www.softechcomputers.com.

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